How to exchange or return goods
Exchange of goods
Can't participate in one of the races? Contact honza@naturamarathon.cz or honza@krosovypohar.cz.
If you decide to exchange the purchased goods, we ask you to:
Pack the goods in their original, undamaged packaging, complete, undamaged, and unused. Fill out the goods exchange form, attach it to the goods along with the invoice, and send it to one of our stores at the following address:
Politických obětí 2238
738 01
Frýdek-Místek
Phone: 608 466 798
E-mail: jakub@bez.cz; dan@bez.cz
Or
Dukelských hrdinů 567/52
170 00
Praha
E-mail: matej@bez.cz
When sending goods to our address, please provide your telephone number or email address! If you do not provide this information, there is a high probability that the goods will not be delivered to us. Goods can also be exchanged in person at our store.
The new goods you want should be of the same or higher value, not lower. If the price is higher, you will only pay the difference and shipping costs.
Withdrawal from the contract (return of goods)
If you decide to return the purchased goods, we ask you to:
Pack the goods in their original, undamaged packaging, complete, undamaged, and unused. Fill out the Withdrawal from Contract form, attach it to the goods along with the invoice, and send it to one of our stores at the following address:
Politických obětí 2238
738 01
Frýdek-Místek
Phone: 608 466 798
E-mail: jakub@bez.cz; dan@bez.cz
Or
Dukelských hrdinů 567/52
170 00
Praha
E-mail: matej@bez.cz
When sending goods to our address, please provide your telephone number or email address! If this information is not provided, there is a high probability that the goods will not be delivered to us. Goods can also be returned in person at our store.
If you need any further advice, please do not hesitate to contact us:
Phone.: 608 466 798; 777 621 185
E-mail: jakub@bez.cz; dan@bez.cz